Uses of Class
org.opennms.api.integration.ticketing.Ticket

Packages that use Ticket

Package	Description
org.opennms.api.integration.ticketing
org.opennms.netmgt.ticketd
org.opennms.netmgt.ticketer.jira
org.opennms.netmgt.ticketer.otrs
org.opennms.netmgt.ticketer.remedy
org.opennms.netmgt.ticketer.rt

Uses of Ticket in org.opennms.api.integration.ticketing

Methods in org.opennms.api.integration.ticketing that return Ticket

Modifier and Type	Method and Description
Ticket	Plugin.get(String ticketId) DAO like get method to be implemented by HelpDesk specific plugin.

Methods in org.opennms.api.integration.ticketing with parameters of type Ticket

Modifier and Type	Method and Description
void	Plugin.saveOrUpdate(Ticket ticket) DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.

Uses of Ticket in org.opennms.netmgt.ticketd

Methods in org.opennms.netmgt.ticketd that return Ticket

Modifier and Type	Method and Description
protected Ticket	DroolsTicketerServiceLayer.createTicketFromAlarm(OnmsAlarm alarm) Called from API implemented method after successful retrieval of Alarm.
protected Ticket	DefaultTicketerServiceLayer.createTicketFromAlarm(OnmsAlarm alarm) Called from API implemented method after successful retrieval of Alarm.
Ticket	NullTicketerPlugin.get(String ticketId) DAO like get method to be implemented by HelpDesk specific plugin.

Methods in org.opennms.netmgt.ticketd with parameters of type Ticket

Modifier and Type	Method and Description
void	NullTicketerPlugin.saveOrUpdate(Ticket ticket) DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.

Uses of Ticket in org.opennms.netmgt.ticketer.jira

Methods in org.opennms.netmgt.ticketer.jira that return Ticket

Modifier and Type	Method and Description
Ticket	JiraTicketerPlugin.get(String ticketId) Implementation of TicketerPlugin API call to retrieve a Jira trouble ticket.

Methods in org.opennms.netmgt.ticketer.jira with parameters of type Ticket

Modifier and Type	Method and Description
void	JiraTicketerPlugin.saveOrUpdate(Ticket ticket)

Uses of Ticket in org.opennms.netmgt.ticketer.otrs

Methods in org.opennms.netmgt.ticketer.otrs that return Ticket

Modifier and Type	Method and Description
Ticket	OtrsTicketerPlugin.get(String ticketId) DAO like get method to be implemented by HelpDesk specific plugin.

Methods in org.opennms.netmgt.ticketer.otrs with parameters of type Ticket

Modifier and Type	Method and Description
void	OtrsTicketerPlugin.saveOrUpdate(Ticket newTicket) DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.

Uses of Ticket in org.opennms.netmgt.ticketer.remedy

Methods in org.opennms.netmgt.ticketer.remedy that return Ticket

Modifier and Type	Method and Description
Ticket	RemedyTicketerPlugin.get(String ticketId) DAO like get method to be implemented by HelpDesk specific plugin.

Methods in org.opennms.netmgt.ticketer.remedy with parameters of type Ticket

Modifier and Type	Method and Description
void	RemedyTicketerPlugin.saveOrUpdate(Ticket newTicket) DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.

Uses of Ticket in org.opennms.netmgt.ticketer.rt

Methods in org.opennms.netmgt.ticketer.rt that return Ticket

Modifier and Type	Method and Description
Ticket	RtTicketerPlugin.get(String ticketId) DAO like get method to be implemented by HelpDesk specific plugin.

Methods in org.opennms.netmgt.ticketer.rt with parameters of type Ticket

Modifier and Type	Method and Description
void	RtTicketerPlugin.saveOrUpdate(Ticket newTicket) DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.