org.opennms.netmgt.ticketer.remedy

Class RemedyTicketerPlugin

java.lang.Object

org.opennms.netmgt.ticketer.remedy.RemedyTicketerPlugin

All Implemented Interfaces:

Plugin

public class RemedyTicketerPlugin
extends Object
implements Plugin

OpenNMS Trouble Ticket Plugin API implementation for Remedy

Version:

$Id: $

Author:

Jonathan Sartin, Antonio Russo

Field Summary

Fields

Modifier and Type	Field and Description
static String	ATTRIBUTE_NODE_LABEL_ID

Constructor Summary

Constructors

Constructor and Description
RemedyTicketerPlugin() Constructor for RemedyTicketerPlugin.

Method Summary

Methods

Modifier and Type	Method and Description
Ticket	get(String ticketId) DAO like get method to be implemented by HelpDesk specific plugin.
void	saveOrUpdate(Ticket newTicket) DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Detail

ATTRIBUTE_NODE_LABEL_ID

public static final String ATTRIBUTE_NODE_LABEL_ID

See Also:

Constant Field Values

Constructor Detail

RemedyTicketerPlugin

public RemedyTicketerPlugin()

Constructor for RemedyTicketerPlugin.

Method Detail

get

public Ticket get(String ticketId)
           throws PluginException

DAO like get method to be implemented by HelpDesk specific plugin.

Specified by:

get in interface Plugin

Parameters:

ticketId - a String object.

Returns:

a Ticket object.

Throws:

PluginException - if any.

saveOrUpdate

public void saveOrUpdate(Ticket newTicket)
                  throws PluginException

DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.

Specified by:

saveOrUpdate in interface Plugin

Parameters:

newTicket - a Ticket object.

Throws:

PluginException - if any.